Ania Stachowiak
Angestellt, Omnichannel Experience Project Manager, Szopex-Dutkiewicz
Poznan, Polen
Über mich
With 18 years of managerial expertise, I have successfully overseen functional, interdisciplinary, and virtual teams, demonstrating proficiency in navigating the complexities of matrix team environment. I consistently follow a strategy, achieving synergies in teams, which I use to reach ambitious goals. In my world of work, I seamlessly integrate my background, drawing from my experiences as an athlete, coach, lecturer, nutritionist, sales manager and project manager.
Werdegang
Berufserfahrung von Ania Stachowiak
Bis heute 10 Monate, seit Sep. 2023
Omnichannel Experience Project Manager
Szopex-Dutkiewicz
Creation and implementation of a new way of running projects in the company. Develop and implement strategic initiatives in line with the organisation's objectives. Identify areas for improvement and optimisation of business processes through analysis of data and performance indicators. Manage customer experience improvement projects from concept to implementation.
Bis heute 2 Jahre und 11 Monate, seit Aug. 2021
Omnichannel Customer Experience Manager
Szopex-Dutkiewicz
Researching and analysing customer needs and expectations to design and implement a customer-centric strategy. Develop solutions and services that result in customer loyalty and a positive customer experience. Monitor key indicators such as customer satisfaction and NPS, and take corrective action to continuously improve service quality.
Bis heute 7 Jahre und 4 Monate, seit März 2017
Area Sales Manager
Szopex-Dutkiewicz
Managing the sales team (recruiting, training, motivating, evaluating employees). Developing and implementing sales strategies to achieve sales targets. Collaborate with other departments in the organisation to coordinate activities and achieve common business objectives.
Sprachen
Englisch
Fließend
Deutsch
Gut
Chinesisch
Grundlagen
Russisch
Grundlagen