Thirumaran Purushothaman

Dynamic and results-driven IT Service Operations Manager with a proven track record in optimizing IT service delivery for enhanced efficiency and client satisfaction. Adept at overseeing end-to-end service operations, incident management, and problem resolution. Skilled in implementing ITIL best practices to streamline processes, reduce downtime, and improve overall service quality. Strong leadership capabilities demonstrated through effective team management, mentorship, and fostering a culture of continuous improvement. Successful history of collaborating with cross-functional teams to align IT services with business objectives.