Magdalena Witczyk-Klebach

Angestellt, Specialist Operations and Support, Sharp NEC Display Solutions Europe GmbH

Eching, Deutschland

Fähigkeiten und Kenntnisse

Project management
Quality Management
Service Management
SAP
Reporting
Risk Assessment
Team Management
Change Management
Outsourcing Solutions
Business Process Management
Recruiting
Human Resources
IT Service Management
HR Policies
Business Analysis
Teaching
Onboarding
Teaching English as a foreign language
Methodology
Database Management
Price analysis
Translation
Cloud Computing
Digital transformation
Management
Support
Communication
German
Language
English Language
Customer Relationship Management
System Administration
Customer inquiries
Team work

Werdegang

Berufserfahrung von Magdalena Witczyk-Klebach

  • Bis heute 6 Monate, seit Jan. 2024

    Specialist Operations and Support

    Sharp NEC Display Solutions Europe GmbH

    - LED projects: coordination, customer service, cooperation between departments, SAP data maintenance, communication with LED Solution Center - Letters of credits (Akreditiv): coordination between cutomers, distribution and accounting; LC documentation processing, cooperation with logistics -SAP System Mgmnt: data entry, contracts input, controlling reports, certificates management (IECEEs) -Cooperation with IHK (Munich) for COOs and LCs processing - Support for Service Administration and Orders Team

  • 1 Jahr und 6 Monate, Juli 2022 - Dez. 2023

    Sales & Customer Relations Coordinator

    Poolia Deutschland GmbH, place of work: Sharp NEC Display Solutions Europe GmbH

    -Coordination of specific export documents -Support in LED projects and contracts maintenance -SAP System Management: specific data entry, contracts input, controlling reports, certificates management -Administrative support for Section Managers -Coordination and support for internal projects -Monthly SOX reports preparation for Sales, Claims and SAP Management

  • 5 Monate, Apr. 2022 - Aug. 2022

    Dozentin

    VHS Unterschleißheim

    - conducting English classes on various proficiency levels

  • 1 Jahr, Juli 2021 - Juni 2022

    Customer Support Manager/Vertragsmanager

    top itservices AG, place of work: FI-TS

    -Contract maintenance - Preparatory activities for the invoicing -Communication with clients -Quality assurance and Key Account Manager support -Data analysis and reporting in SAP

  • 3 Monate, Nov. 2020 - Jan. 2021

    Inside Sales Assistant

    SchahlLED Lighting GmbH

    - Responsible for tracking of demo positions at customers’ premises including retrieval - General administrative work (telephone calls, correspondence, documentation, post and parcel dispatch, storage, brochure printing and dispatch) - Data maintenance and changes to customers’ master data in Microsoft Dynamics (Navision) - System data entry and update (Google Maps, PowerPoint presentations) - Inventory

  • 3 Jahre, Jan. 2014 - Dez. 2016

    Project Manager

    IBM

    - Responsible for change management projects on national and international level - Implementation of stringent project documentation structures - Intense cooperation with technical department to ensure project success - Carrying out risk assessment - Regular project status reporting to top management - Resource management of internal and external resources - Creation of effective communication plan towards project teams and customers - Onboarding of new project managers

  • 5 Jahre und 4 Monate, Sep. 2008 - Dez. 2013

    Human Resources Service Center Specialist

    Northgate Arinso Poland

    - Management of customer expectations and contractual delivery obligations - Technical expert for SAP HR - Creation of internal and client reports - Translation of documents for internal and external clients - Creation and implementation of Standard Operating Procedures - Onboarding of new employees -Coordination of project time budgets - Generating and analysis of SOC1 reports

  • 6 Monate, Jan. 2008 - Juni 2008

    Trainee

    Valeo Equipements Electriques Moteur

    - Preparation of commercial offers - Involved in the acquisition of new and the retention of the existing customers - Responsible for database management and update

  • 1 Jahr, Okt. 2006 - Sep. 2007

    Teacher

    Teacher Training College

    - Carrying lectures in methodology and writing

  • 9 Monate, Okt. 2006 - Juni 2007

    Teacher

    University of Silesia

    - Responsible for tests and final examinations - Conducting English classes

Ausbildung von Magdalena Witczyk-Klebach

  • 9 Monate, Okt. 2007 - Juni 2008

    European Funds

    Humanitas University

    Postgraduate studies

  • 9 Monate, Okt. 2005 - Juni 2006

    Business Language

    Business Language College University of Silesia

    Postgraduate studies in Business Language, LCCI Certificate

  • 1 Jahr und 9 Monate, Okt. 2004 - Juni 2006

    English Philology

    University of Silesia

  • 2 Jahre und 9 Monate, Okt. 2001 - Juni 2004

    English Philology

    1st English Teacher Training College

Sprachen

  • Englisch

    Fließend

  • Deutsch

    Gut

Interessen

Travelling
Films
Music
Books
Child Development
Foreign Language Acquistion

21 Mio. XING Mitglieder, von A bis Z